Ribbit/BT Voice-to-Text Service Assurance

VTT-sa^TM is a next-generation service from Ribbit/BT that enables network operators and enterprise customers to receive high quality voice-to-text services. VTT-sa scales to accommodate the largest network deployments at competitive rates, and addresses consumers' privacy concerns regarding voice-to-text conversions.

VTT-sa continuously monitors and analyzes the voice-to-text performance of multiple third-party providers in real-time and automatically selects the provider most capable of delivering the best result for specific voice-to-text conversions. Customers' requirements for privacy, accuracy, language, and conversion speeds are analyzed in real-time based on user-configurable options that can be changed on the fly.

For example: Enterprise customers working in government, finance, legal, healthcare, and other sectors that routinely handle sensitive data can choose a service level that relies solely on voice recognition technology to convert voice to text, while general business consumers with less stringent security requirements can choose service levels optimized for speed and accuracy.

VTT-sa supports wireless and wireline voicemail applications, as well as PBX systems and conference calling apps. Based on Ribbit/BT's open platform for communications innovation, VTT-sa can also be used to add voice-to-text conversion capabilities to critical business applications.