Making Use of SMS Reminders in Ribbit for Salesforce

February 11th, 2010 by Michael Brancato | located in Features, Salesforce | trackback

Ever schedule a meeting and then spend the first five meetings of said meeting trying to locate everyone who was supposed to participate? Or hear the same “I forgot” excuse from the people who trickle in late? Sure, you probably sent out email reminders to everyone that morning but chances are those emails got quickly buried under 50 other emails. Or maybe it’s early in the day and not everyone has had a chance to read their email yet.

In my experience, sending an SMS text is much more reliable. The first thing people do these days when they hear that familiar ring tone letting them know they’ve received a text message is look at their phones. And now, thanks to cool new features in Ribbit for Salesforce, you can schedule SMS event and meeting reminders right from Salesforce.

The beauty of this feature is that you can schedule these reminders for groups of people in advance, so meeting participants will automatically receive an SMS with the meeting subject and time. And, the fact that you sent reminders for your event will be recorded automatically in Salesforce.

Now, with Ribbit for Saleforce’s SMS reminder feature, your sales team might not only remember to come to those important meetings, they might even come prepared.

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