Archive for October, 2009

Broken Digits? Ribbit to the Rescue.

Wednesday, October 21st, 2009 | located in Salesforce, mobility | No Comments »

I mentioned in an earlier blog post that I live a very active lifestyle—mountain biking, snowboarding, and soccer being some of my passions. Well, that lifestyle caught up with me recently in a form of a motorcycle crash.

Thankfully it wasn’t a serious crash, but I did break a few bones in my hands, which landing me in a pair of casts.

As you can imagine, this has made typing extremely difficult. But with Ribbit’s voice-to-text transcription feature, I was able to keep up with my electronic correspondence using my voice. I used Ribbit for Salesforce to dictate all of my emails (and even this blog post) by just by talking into my mobile phone. No need to use my hands at all—except for that one finger I used to press the buttons on my phone. But I supposed I could have used a toe if I’d really had to…

Ribbit for Oracle Premieres at Oracle Open World

Tuesday, October 13th, 2009 | located in Oracle | No Comments »

At Oracle Open World, Ribbit announced its new product for Oracle CRM On Demand users. “Ribbit for Oracle” - designed for mobile field sales reps - links your cell phone, CRM, and email - so that users can type less and sell more.

More information on the product, and a demo video can be found online on the Ribbit website.

Payam and Michael hanging in the Ribbit booth.

Here are a few pictures from the conference as well.

Ribbit announces availability of mobile voice solution for Oracle CRM users

Thursday, October 8th, 2009 | located in Events, Oracle | No Comments »

This morning we announced Ribbit for Oracle® CRM On Demand offering is now available via a public beta. We will be demonstrating the solution during Oracle OpenWorld, October 11-15 in San Francisco and additional details will be available at our booth, located within the Oracle CRM On Demand Inner Circle Partner Pavilion.

In 2008, Ribbit was selected as a participant in the Oracle Inner Circle Program as a partner that has demonstrated significant value for enterprise customers and synergy with the current and future direction of Oracle CRM On Demand.

Today, Ribbit for Oracle connects mobile phone, Oracle CRM On Demand and email with integrated voice to text conversion. As customers who use CRM to manage their business become even more dependent on mobile devices, it’s imperative that these sales and service organizations are empowered with technology to sell more and type less.

With Ribbit for Oracle, calls, voicemail and voice memos automatically flow into Oracle CRM On Demand along with integrated text transcriptions. Users call in notes rather than type them, accelerating information flow to the rest of the business. Inbound voice messages are automatically organized into a user’s CRM application so they can be easily managed like email, without wasting time dialing in to listen or worrying about messages being deleted. Ribbit also provides an online cell phone backup in Oracle’s CRM application so users can easily place, receive and log calls if their mobile device is unavailable.

Quotes:

• Anthony Lye, senior vice president of CRM at Oracle: “Mobile productivity is vitally important to our customers, which is one of the reasons why we chose Ribbit to be part of the Inner Circle Partner initiative. By incorporating Ribbit’s award-winning communications capabilities into Oracle CRM On Demand, we believe mobile workers will see instant productivity gains and positive returns on their CRM deployments.”
• Greg Goldfarb, vice president and general manager of enterprise applications at Ribbit: “Ribbit enables businesses to achieve a rapid rise in productivity, CRM adoption and sales responsiveness by leveraging the core applications already in use. Through extending the benefits of our rich integrated communications tools, we’re uncovering new opportunities to help increase sales efficiencies among Oracle’s ecosystem of customers and partners.”

Other goodies:

• Datasheet, Pocket Guide and Install Guide (click ‘Resources’ on right sidebar)
• Screenshot

For more information about Ribbit for Oracle CRM On Demand or learn more about joining the beta program, please visit our website.