What is Ribbit for Salesforce?
Ribbit for Salesforce is the only sales productivity tool that unifies voice and SMS communications, Salesforce CRM, email, and voice-to-text transcriptions. Use it to:
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Stay Productive
Even in Meetings- Get your voicemail transcribed as a text message on your cell phone.
- Receive, respond to and forward messages — without ever dialing in
to listen. - View SMS reminders for Salesforce tasks and events.
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Talk, Don’t Type
- Voice messages flow as text directly into your Salesforce account — voice is data.
- Record thoughts, email drafts, and meeting notes from your phone.
- Talk to create new custom records or cases and kick-off workflow.
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Manage Voice and SMS
in Salesforce CRM- Search, track, and manage voice notes, voicemails, and calls alongside
customer data in Salesforce. - Send personal or automated SMS messages from Salesforce.
- Route mobile calls to either your Web phone or desk phone based on your
preferences. - Automatically log messages from customers as activities or cases.
- Search, track, and manage voice notes, voicemails, and calls alongside
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Unify the Tools You
Already Use- Keep your same phone number, CRM, and email account.
- Automatically leverage existing workflow processes.
- Use Ribbit with the Salesforce mobile client for iPhone, Blackberry, and
Windows mobile devices.