Screenshots

• 

  Messages from online message box map directly to the activity history on all lead and contact records.

• 

  Call in to create a custom case record.

• 

  Reply by SMS directly from Salesforce.

• 

  Use Ribbit's web phone for any outbound calls. You can also complete one-click dialing directly from any lead or contact record.

Admin Capabilities

• 

  Integrated User Management. Easily search and register users by name, profile, or role.

• 

  Custom Record Creation. Use the Simple Field Mapping editor to program how voice memos auto create any custom record type.

• 

  Automated SMS Workflow Programming. Specify a standard SMS message, specify reminder timing, and enable SMS reminders for tasks and events.