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Voice Memos
Record your ideas while they’re still fresh and dictate email drafts while you’re on the go with easy-to-use voice memos. Simply talk into your phone, and Ribbit for Salesforce will convert your words to text and send them to you via email, SMS text, and Salesforce CRM. Once you’re back at your desk, it takes just a few seconds to modify and address your email drafts so they’re ready to send.
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Voicemail Transcriptions
Ribbit for Salesforce saves you time and helps you respond faster by converting your voicemail messages to text and sending them to you via email, SMS, and your Salesforce CRM. Forget taking notes while you listen or dialing in to retrieve messages—now you can read your voicemail messages on your mobile phone as text messages, as email online, and in your Salesforce CRM.
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SMS from Salesforce
Send SMS text message reminders for tasks and events and reach your entire sales team more efficiently. Send customers personalized SMS messages confirming appointments, and respond to voicemail messages quickly via SMS right from Salesforce. Outbound SMS messages are mapped automatically to customer records and CRM workflow.
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Automated Workflow
Calls, voice messages, voice memos, and outbound SMS texts flow automatically into Salesforce, where they are mapped to customer records—so you stay organized. Accelerate your workflow by talking to create customer records, cases, or new workflow activities in Salesforce.
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Salesforce Message Inbox
Say goodbye to full message inboxes and deleting old messages to save server space. Ribbit for Salesforce provides you with an unlimited message inbox where you can save, share, search, and manage your voicemail messages and voice memos. Original voice messages and memos are attached as MP3 files, so you can go back and listen to them whenever you want.
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Intelligent Call Routing
Ribbit for Salesforce lets you configure incoming calls on your mobile phone to ring alternate phones, such as you office phone, Web phone, or home phone. That way, you never miss an important call.
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Web-Based Calling
Place calls directly from leads or contacts in Salesforce and automatically log your calls. Use the Web-base phone in Salesforce as a backup to your mobile phone—if you run out of power or run out of minutes, you’re covered.
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salesforce@ribbit.com | 1-800-474-2248
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