Sr. Software Performance Analyst (Mountain View, CA)

We are seeking a first-rate Performance Analyst who loves developing systems inside of Agile (SCRUM, XP) process-based organizations. You will work with System Engineers and Developers to conduct an on-going analysis of, derive test cases for, and provide assistance in the creation of testing harnesses for Ribbit's revolutionary software-based telephony technology.

Key Responsibilities

Ensure that processes, measurements, and reporting of software metrics meet or exceed referenced specifications in functionality, uptime, scalability, and good performance under load/stress.
Assist in defining previously unstated metrics and specifications.
Develop and execute strategies for data acquisition tools and gather, organize, and analyze key metrics of system and service performance.
Work closely cross departments to ensure all metrics are met through early mitigation of variances.
Design and implementation of a modular system to automate routine performance and operational analysis tasks.
Recommend and implement systems for performance analysis/trending, gap analysis, performance and functional modeling, and test coverage.
Use Agile experience to ensure adequate visibility into performance of the product, and release / life cycles.

Qualifications/Requirements

Expert performance analysis and automated testing skills
Solid understanding of test automation principles and test frameworks -- especially in an Agile environment.
Bachelor’s degree or equivalent experience in Computer Science/Engineering, Operations Management, or similar.
Proven ability to work in a virtual team environment.
Ability to elicit information from a wide variety of sources, including senior management and other interested parties.
Strong grasp of a variety of programming languages (including Java), SQL/RDB databases (MySQL/Oracle), IP based services, and highly reliable systems (IP based telephony protocols a plus).

Desired Characteristics

Strong Computing and Software Development Accumen - the ability to make good judgments and quick decisions within a software development setting.
Clear understanding of the complexities of the development and testing of a carrier-grade (Five-9s) software product in an Agile based development organization.
Knowledge of market leading performance, monitoring, and diagnostic tools.
Experience working with and manipulating large data sets.
Experience in computer security analysis, best practices, and vulnerability mitigation.
High energy, results driven person with strong team and interpersonal skills.
Strong process focus, organizational skills.
Solid written, verbal, and graphic communications skills.
Advanced experience in Linux and TCP/IP debugging.

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