Ribbit Introduces Scalable, Next-Generation Voice-to-Text Application Services for Carriers and Enterprise Customers

Wednesday, March 3rd, 2010 | located in Platform | No Comments »

Today at The Messaging Industry Association event taking place in Tampa, FL we are announcing the launch of VTT-sa™, a next-generation service that lets network operators and enterprise customers integrate and deploy high quality voice-to-text services to the largest networks at competitive rates.

Available now for integration and testing for qualifying network operators and enterprise customers, VTT-sa is:

• A secure, cloud-based service that is an integral part of the award winning Ribbit platform.
• Converts voice to text for mobile and wireline voicemail systems, traditional and IP-based PBXs, and conference calling and other business critical applications.
• Can also be extended to a private cloud-based infrastructure for customers who prefer governance and control of their cloud environment.
• Ensures customers’ requirements for privacy, accuracy, language and conversion speeds can be set and adjusted on demand.
• Uses proprietary algorithms, advanced modeling and forecasting software to continuously monitor and analyze the voice-to-text performance of a qualified group of voice-to-text conversion providers and automatically selects in real-time, the one that has the highest performance and which most closely matches the requirements specified for each voice-to-text conversion

Enterprise customers working in government, finance, legal, healthcare and other sectors that routinely handle sensitive data can choose a service level that relies solely on voice recognition software and algorithms to convert voice to text. General business consumers with less stringent security requirements can choose service levels optimized for speed and accuracy.

Quote:

• Stephen Wu, general manager, Ribbit Voice-to-Text Services: “Network operators and enterprises understand the value of converting voice-to-text and making it searchable and actionable in a range of applications. With support for multiple speech recognition methods and providers, VTT-sa delivers unmatched flexibility, security, reliability and performance. Network operators and enterprises can finally have the best of both worlds – leading-edge voice-to-text application services backed by an experienced, global technology company and telephony provider.”

Available in both English and Spanish, VTT-sa supports a variety of interface options including TDM, SIP, REST APIs, SMTP, SMS/SMPP, IMS and legacy SS7. Extended interface options including advanced call completion features are also available via Ribbit/BT’s cloud-based, telco-class 4/5 infrastructure.

For more information, please visit us online.

Tags: Ribbit, ribbit vtt, ribbit vtt-sa, ribbit vttsa, voice to text