Archive for February, 2009

Ribbit for Salesforce Named “Best Mobile App of 2008″

Tuesday, February 24th, 2009 | located in Awards, Ribbit CRM | 1 Comment »

So we may not have won an Oscar Sunday night, but we did recently grab the Salesforce Best Mobile App award for 2008, and we think that is pretty darn special in itself.

Ribbit for Salesforce is the first enterprise application on the market to link mobile voice communications and CRM sales productivity, and it seems the Salesforce.com customers like us. They really, really like us.

Sales organizations using Ribbit for Salesforce can do more with less by reducing their administrative burden, and helping them become more responsive and collaborative. Ribbit offers a voice-to-text conversion capability enabling salespeople to dictate notes and memos using their mobile phones, which automatically flow directly into salesforce.com and their email inbox — eliminating the need to type updates.

The solution further simplifies sales management by storing and organizing voicemail like email in salesforce.com, with messages fully mapped to leads, contacts, and in-progress deals. In addition, all voice messages are delivered as SMS or email so you can respond or forward immediately, without dialing into voicemail.

Ribbit for Salesforce has gotten strong traction across a number of verticals including financial services, high tech, real estate, healthcare, and insurance. It delivers significant benefits to both the individual user as well as to management, and Ribbit customers are responding. Haven’t signed up yet? Let’s correct that now.

Quotes:

• “Our industry is under extreme pressure to do more with less, and our ability to work smarter and more efficiently is one of the keys to our continued success,” said Will Stacy, director of marketing for Drive Financial, one of the fastest-growing companies in the automotive finance sector. “Ribbit for Salesforce is exactly the type of solution we look for. It allows each salesperson to be more responsive to leads and to take advantage of every opportunity.”
• “We rely on Ribbit to deliver voice messages as text attached to Salesforce.com contacts, in email, and on our phones,” said Lloyd Fremed, General Manager at Xerox Scan and Print. “We record voice messages as text for easy forwarding. It’s great to have messages automatically attached to contacts within salesforce.com.”
• “Ribbit makes us more productive and responsive to customers,” said Kevin Edelmann, CRM Solutions Administrator for Delta Dental. “It’s become essential to our workflow and our sales people love it.”
• The Best Mobile App of 2008 award is especially gratifying as it’s purely based on customer reviews,” said Greg Goldfarb, GM of enterprise applications for Ribbit. “Wwe are solving core productivity challenges faced by mobile workforces, and our roadmap over the next six months will deliver another massivebig step forward.”

Things you will want to dig into:

• Ribbit for Salesforce information portal
• Ribbit for Salesforce Data Sheet

Ribbit for Salesforce is an AppExchange Certified Application and is available to all U.S.-based salesforce.com customers using Professional Edition and above. For more information or to learn about Ribbit’s free pilot program, please visit www.ribbit.com/salesforce.

Tags: crm, mobile, mobileaward, Ribbit, ribbitaward, ribbitforsalesforce